Privacy policy

Last updated: January 20, 2026

This Privacy Policy describes how MycoRemy (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from mycoremy.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect, and have collected over the past 12 months, personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details, including your name, address, phone number, and email address

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number

  • Account information, including your username, password, and security questions

  • Shopping information, including the items you view, place in your cart, or add to your wishlist

  • Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services

Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may also obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify

  • Payment processors, who collect payment information (such as bank account, credit or debit card information, and billing address) to process your payment, fulfill your orders, and provide you with products or services you request

  • Third parties we work with when you visit our Site, open or click emails we send you, or interact with our Services or advertisements, who may automatically collect certain information using tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below titled Third-Party Websites and Links.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services
We use your personal information to provide you with the Services and perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.

Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email and, where applicable, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating With You
We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies related to powering our store with Shopify, please visit Shopify’s cookie policy.

We use Cookies to power and improve our Site and Services, including to remember your actions and preferences, run analytics, and better understand user interaction with the Services. We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and on other websites.

Most browsers automatically accept Cookies by default, but you can usually set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies may negatively affect your user experience and may cause some features of the Services to work incorrectly or no longer be available. In addition, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. These circumstances may include:

  • With vendors or other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping

  • With business and marketing partners, including Shopify, to provide services and advertise to you; these partners will use your information in accordance with their own privacy notices

  • When you direct us, request us to, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations

  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run our business

  • In connection with a business transaction such as a merger, acquisition, financing, or bankruptcy

  • To comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar lawful requests

  • To enforce applicable terms of service and protect or defend the Services, our rights, and the rights of our users or others

Over the past 12 months, we may have disclosed the following categories of personal information for the purposes described above:

  • Identifiers, such as basic contact details and certain order and account information

  • Commercial information, such as order information, shopping information, and customer support information

  • Internet or other similar network activity, such as Usage Data

Recipients of this information may include:

  • Vendors and third parties who perform services on our behalf, such as internet service providers, payment processors, fulfillment partners, customer support providers, and data analytics providers

  • Business and marketing partners

  • Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, that content will be public and accessible to others.

We do not control who will have access to the information you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy, security, accuracy, use, or misuse of any information that you make publicly available or disclose to third parties.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms, without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

  • Right to Access / Know — You may have the right to request access to the personal information we hold about you, including details about how we use and share it.

  • Right to Delete — You may have the right to request that we delete personal information we maintain about you.

  • Right to Correct — You may have the right to request that we correct inaccurate personal information we maintain about you.

  • Right of Portability — You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances, request that we transfer it to a third party.

  • Restriction of Processing — You may have the right to ask us to stop or restrict our processing of personal information.

  • Withdrawal of Consent — Where we rely on your consent to process personal information, you may have the right to withdraw that consent.

  • Appeal — You may have the right to appeal our decision if we decline to process your request. You may do so by replying directly to our denial.

  • Managing Communication Preferences — We may send you promotional emails, and you may opt out at any time by using the unsubscribe link in those emails. Even if you opt out of promotional emails, we may still send you non-promotional emails, such as emails about your account or orders.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we may require proof that you authorized the agent to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the time required by applicable law.

We may use Shopify’s advertising-related services, such as Shopify Audiences, to help personalize the advertising you see on third-party websites. To learn more about how Shopify handles personal information and any available choices, please review Shopify’s privacy information.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of the rights available to you, please contact us at:

hello@mycoremy.com

One important note: this is now clean and publishable, but there is still one legal/operational choice you should consciously confirm before posting it: it still includes a broad rights section with portability, restriction, withdrawal of consent, and appeal. That is acceptable, but it is broader than a minimal basic US-only privacy policy. If you want, I can give you a leaner US e-commerce version next.